Terms and Conditions - Hedge Trimming Surbiton
Introduction
Welcome to Hedge Trimming Surbiton. These Terms and Conditions govern your use of our hedge trimming services. By engaging our services, you agree to comply with and be bound by the following terms. Please read them carefully to ensure a clear understanding of our mutual responsibilities.
Services Offered
Hedge Trimming
Our primary service is hedge trimming, which includes the precise shaping and cutting of hedges to maintain their health and aesthetics. We use professional-grade tools to ensure a clean and accurate trim, promoting the longevity and beauty of your hedges.
Hedge Maintenance
In addition to trimming, we offer comprehensive hedge maintenance services. This includes assessing hedge health, removing diseased branches, and applying necessary treatments to prevent pests and diseases. Regular maintenance helps in sustaining the vitality of your hedges.
Additional Services
- Pruning of surrounding shrubs and trees
- Landscape clean-up
- Consultation on hedge planting and care
Service Agreements
Scheduling
Service appointments are scheduled based on mutual availability. We strive to accommodate your preferred dates and times, but this is subject to our existing commitments. Advance booking is recommended to secure your desired schedule.
Access
Clients must ensure that our team has unrestricted access to the areas where hedge trimming is required. This includes removing any obstacles or securing pets to prevent accidental injury during service.
Customer Obligations
You are responsible for clear communication of your requirements and any specific preferences regarding the trimming process. Providing accurate information helps us deliver services that meet your expectations.
Payment Terms
All services are billed based on the scope and complexity of the work performed. Payment is due upon completion of the service unless otherwise agreed upon in writing.
Payment Methods
- Cash
- Credit/Debit Cards
- Bank Transfers
Invoicing
Clients will receive an itemized invoice detailing the services provided and associated costs. Invoices are sent electronically or via postal mail, depending on client preference.
Late Payments
Late payments may incur additional charges, including interest on the outstanding amount. We reserve the right to suspend services until outstanding payments are settled.
Cancellation Policy
Clients may cancel or reschedule services with at least 48 hours' notice. Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee to cover administrative costs.
Liability and Insurance
Hedge Trimming Surbiton is fully insured to cover any accidental damage or injury that may occur during the provision of our services. However, we are not liable for pre-existing conditions or issues unrelated to our work. Clients are advised to ensure that the service area is free from valuable or fragile items.
Health and Safety
We adhere to strict health and safety standards to protect our team and clients. This includes the use of appropriate safety gear, maintaining equipment in good condition, and following best practices in hedge trimming to prevent accidents.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the provision of services will be subject to the exclusive jurisdiction of the courts in Surbiton.
Amendments
Hedge Trimming Surbiton reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.